Terms of Service

1. Acceptance of Terms

By accessing or using Producer Brain ("Service"), operated by Gian Demenga / ProducerBrain, Burgerstrasse 14, 3063 Ittigen, Switzerland, you agree to these Terms of Service. If you do not agree, you must not use the Service.

2. Description of the Service

Producer Brain is a desktop application and online service designed for music producers to:

• Manage contacts and industry relationships
• Organize sample sendouts
• Manage opportunities and projects
• Collaborate with team members

3. Accounts

To use certain features you may be required to create an account. You agree to:

• Provide accurate information
• Keep your login credentials secure
• Be responsible for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

• Violate laws or regulations
• Send spam, abusive messages, deceptive messages, or unsolicited bulk outreach
• Distribute malware
• Infringe intellectual property rights
• Misrepresent your identity, affiliation, or the purpose of an email

Producer Brain may suspend accounts that violate these terms.

5. Email Outreach and Acceptable Use

Producer Brain provides tools for user-initiated email sendouts. You are responsible for the recipients you contact and the content you send. Producer Brain does not ask you to confirm recipient permission during import or sending; using a list does not establish permission.

• You must only send emails to recipients where you have a lawful basis, permission, prior relationship, or other valid reason under applicable law. You are responsible for obtaining any recipient consent required by applicable law.
• You must respect unsubscribe, opt-out, do-not-contact, and similar requests.
• You must comply with applicable anti-spam, privacy, and electronic communication rules, including Gmail sender requirements when using Gmail.
• You must not use Producer Brain to evade rate limits, abuse Gmail, or send misleading commercial messages.

Producer Brain may add unsubscribe links to multi-recipient sendouts, record unsubscribe and suppression events, skip suppressed recipients, and prevent future sendouts to recipients marked unsubscribed, do-not-contact, bounced, or complained.

6. User Content

Users may upload or store data including contacts, notes, and file references. You retain ownership of your content. By using the Service you grant Producer Brain the right to process and store the data necessary to provide the Service.

7. Integrations

The Service may integrate with third-party services including:

• Supabase: authentication, database, storage-related app infrastructure, and backend functions
• Stripe: payments
• Dropbox: storage
• Google Gmail: user-initiated email sendouts using the Gmail send permission

Use of these services is subject to their own terms and policies. Gmail access can be disconnected in the app. Third-party APIs may change, limit, or interrupt integration functionality outside Producer Brain's control.

8. Payments and Subscriptions

Certain features require a paid subscription. Payments are processed by Stripe. ProducerBrain launch pricing is Starter at $19/month and Pro at $29/user/month unless a written offer states otherwise. Pro includes a Team Workspace.

Ordinary signups start paid when Stripe Checkout completes. An eligible new account joining through a valid referral offer receives its first full Starter or Pro base month free, with a payment method required. Storage add-ons remain paid. The first regular renewal date and amount are shown in Checkout. Taxes may apply depending on your location.

Existing Founder Beta access already granted before this policy remains governed by its recorded expiry. Starting a subscription does not reactivate or extend historical Founder access. The separately published referral offer may apply to eligible new accounts.

No new automatic Founder or Early Access grants or discounts are offered. Existing recorded grants and paid discounts retain their own terms.

Referral rewards cover one full base-plan month and are earned after the referred friend actually pays their first full month following the free interval. Rewards require your own first paid month, accumulate without expiry, and have no cash or transfer value. Unused rewards may be held or revoked for a disputed or fully refunded qualifying base payment; spent rewards are not billed back. See the referral offer details.

Subscriptions renew automatically unless cancelled before the renewal date. Users may manage or cancel subscriptions through the billing portal. Cancellation normally takes effect at the end of the current paid billing period unless mandatory law requires otherwise.

Refund requests are reviewed case by case. ProducerBrain does not provide outcome-based refunds for no placements, no replies, no streams, no revenue, not using the Service, misuse, fraud, abuse, or ignored clear billing or cancellation information.

9. Service Availability

We strive to keep the Service available but do not guarantee uninterrupted operation. Maintenance, updates, or external dependencies may cause downtime.

10. Limitation of Liability

To the maximum extent permitted by law, Producer Brain shall not be liable for:

• Indirect or consequential damages
• Loss of data
• Loss of business opportunities

11. Termination

We may suspend or terminate access if:

• You violate these Terms
• Required by law
• Necessary to protect the Service

Users may request account and data deletion at any time from the app or by emailing privacy@producerbrain.app. We may verify account ownership before completing the request.

12. Changes to Terms

We may update these Terms periodically. Continued use of the Service constitutes acceptance of the updated Terms.

13. Governing Law

These Terms are governed by Swiss law, with venue in Canton Bern, Switzerland, unless mandatory consumer protection laws in your country require otherwise.

14. Open-Source Software

Producer Brain includes open-source components, including FFmpeg and LAME, which are governed by their respective license terms. Those license terms control for those components if they conflict with these Terms. Nothing in these Terms limits rights granted under an applicable open-source license, including modification and reverse engineering for debugging modifications where permitted by that license. Applicable notices, license texts, corresponding source code, modifications, and build information are bundled with the desktop app and available under Settings → General → Open-source software.

15. Contact