Why is there no sound when I press play?

Check the output and the file before changing your library.

  1. Check your computer’s output device and system volume.

  2. Check the player’s volume and confirm that playback has started.

  3. Try another file to see whether the issue is file-specific.

  4. Check your internet connection and confirm that the file finished importing into ProducerBrain Cloud.

  5. If the player remains stuck, preserve any unfinished work before restarting the app. Report the steps and file type if the problem repeats.

Still need a hand?

Open ? → Send feedback in ProducerBrain, or email support.

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